Fd99 Terms and Conditions — Please read before use

By using the fd99 website and mobile application, you automatically agree to these Terms and Conditions. fd99's Terms and Conditions form a legally binding agreement between you and the entity operating fd99. Please read these Terms and Conditions in full — failure to do so may cause issues later.

These terms have been written in Bangla for the convenience of users in Bangladesh. However, in the event of a legal dispute, the English version shall be considered definitive. fd99 reserves the right to amend these Terms and Conditions at any time — any changes will be published on the website.

To open an account on fd99, you must provide accurate and complete information. Accounts created with false or incorrect details may be closed at any time and the balance forfeited. Each individual may hold only one account on fd99.

What you'll need to provide during registration:

• Your full legal name (as it appears on your National ID)
• An active mobile number — used for bKash/Nagad verification
• Date of birth — required for age verification
• Email address (optional, but recommended for account security)

The KYC verification process may require a photo of your National ID or passport. KYC must be completed before any withdrawal. Always keep your account password confidential — fd99 will never ask for your password by phone or message.

Only individuals aged 18 or above may open an account and play on fd99. Providing false information about your age is a serious violation and may result in account closure and forfeiture of funds.

The following individuals are not eligible to open an account at fd99:

• Anyone under the age of 18
• Citizens of countries where online gaming is prohibited by law
• Users who have already activated self-exclusion on fd99
• Officers of fd99 or its affiliated entities, and their immediate family members

Deposits on fd99 can be made via bKash, Nagad, Rocket, and various cryptocurrency methods. Deposits are generally instant — in most cases, funds appear in your account within 5 minutes.

• Minimum deposit: BDT 200 (may vary by method)
• Maximum deposit: determined by your account level
• Only deposits made from your own mobile banking number are accepted
• Deposits through third parties are strictly prohibited
• No hidden charges on deposits

If your deposit doesn't reflect in your account within 30 minutes, please contact our live support. Keep your transaction ID handy — it'll help us resolve the issue faster.

Withdrawals on fd99 are fast and hassle-free. Most withdrawals are completed within 5–15 minutes. However, KYC verification is mandatory before your first withdrawal.

• Minimum withdrawal: BDT 500
• Daily maximum withdrawal limits are determined by your account level
• Withdrawals can only be made using the same method used for the original deposit
• Withdrawals may be held if KYC is incomplete
• Unusual or suspicious transactions may require additional verification

Winnings from bonuses are subject to wagering requirements before withdrawal. Withdrawing before meeting the wagering requirements may result in bonus cancellation. However, your own deposited funds can be withdrawn at any time.

Fd99 offers a variety of bonuses and promotions. Each bonus has its own terms, which must be read before claiming. General rules for bonus usage under fd99's Terms and Conditions:

• The welcome bonus applies to first-time deposits only
• Each bonus has a specified wagering multiplier (typically 10x–30x)
• Multiple bonuses cannot be active simultaneously
• Expired bonuses are automatically cancelled
• Bonuses cannot be transferred to another account
• Separate terms may apply when using promotional codes

Each game on fd99 has its own rules. Please read the instructions before starting any game. All games use certified RNG (Random Number Generator) technology, ensuring results are completely random and impartial. No fd99 employee can interfere with game outcomes.

• If your internet connection drops during a game, the server-side result will be considered final
• Bets may be voided and funds refunded in the event of a technical error
• Coordinated gameplay across multiple accounts in the same game is prohibited
• Any dispute regarding a game result must be reported to support within 24 hours
• The dealer's decision is final in Live Casino games

Any activity that violates fd99's Terms and Conditions is strictly prohibited. Prohibited activities include:

• Creating or operating multiple accounts
• Use of third-party software, bots, or automation tools
• Exploiting game vulnerabilities or technical glitches
• Using fd99 for money laundering or any other illegal financial activity
• Harassing or intimidating other players
• Chargeback attempts or payment fraud
• Spreading harmful misinformation about fd99

Fd99 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Serious violation of the Terms & Conditions
• Failure to complete KYC verification or submission of false documents
• Suspicious financial transactions or potential money laundering
• Self-exclusion at the user's own request
• Accounts inactive for an extended period (more than 12 months)

If an account is closed, any eligible balance will be returned in accordance with the Terms and Conditions — this does not apply in cases of prohibited activity. You may also request to close your own account at any time; the support team will action it within 24 hours.

Fd99 always strives to provide a safe and reliable service. However, fd99's liability is limited in certain circumstances:

• Fd99 is not liable for any loss caused by internet disconnection
• Fd99 is not directly liable for errors caused by third-party payment providers
• You are solely responsible for any loss resulting from sharing your account password with others
• Fd99 cannot provide compensation for service disruptions caused by force majeure events (natural disasters, cyberattacks)
• Fd99 is not responsible for financial losses from gaming — gaming always carries risk

Fd99 is committed to protecting your personal information. To learn more about how we collect, use, and safeguard your data, please read our Privacy Policy Read. In short:

• Your information is never sold to third parties
• Documents submitted for KYC verification are stored on secure servers
• All transactions are protected with SSL encryption
• You have the right to request deletion of your data

Fd99 believes gaming is meant for enjoyment, not addiction. We take responsible gaming seriously. As part of fd99's Terms and Conditions, we provide every user with the following:

• Option to set daily, weekly, and monthly deposit limits
• Temporary account lock for a set period (cooling-off period)
• Permanent self-exclusion — once activated, it cannot be reversed for a minimum of six months
• Monthly reports to review your gaming habits
• Fd99 support proactively reaches out if signs of problematic gaming are detected

If you feel you're struggling to control your gaming habits, please contact our Responsible Gaming Read the page and speak with our support team.

Fd99 may update these Terms and Conditions at any time. A notice will be posted on the website when changes are made, and the "Last Updated" date at the top of the page will be revised. For significant changes, you may also be notified via your registered mobile number or email.

Continued use of fd99 after any changes indicates your acceptance of the updated Terms & Conditions. If you do not agree to the revised terms, please request closure of your account.

If you have any questions about these Terms and Conditions or anything is unclear, please contact our support team. We are always ready to help.

• Live Chat: Available 24/7 on the website and app
• Email: [email protected] (typically replied to within 2–4 hours)
• Telegram Support: Contact us via the official channel

In the event of a legal dispute, attempting resolution through fd99's support team is mandatory as a first step. If the matter cannot be resolved through support, a complaint may be filed with the company's licensing authority.