Gaming is about more than winning — it's entertainment. Through responsible gaming at fd99, you stay in full control of your time and money. We're here with you every step of the way.
To promote responsible gaming at fd99, we have put multiple layers of protection in place — from technology-based controls to hands-on human support.
The first step to responsible gaming at fd99 is setting a budget. Choose a daily, weekly, or monthly deposit limit — it takes effect as soon as it's set.
When you feel like you need a break, use fd99's cooling-off feature. You can temporarily suspend your account for a set period, from 24 hours up to 6 weeks.
Decide how long you want to play before you start. When you activate the session timer at fd99, the platform will notify you when the time is up and log you out if needed.
As part of its commitment to responsible gaming, fd99 offers self-exclusion. You can close your account for anywhere from 6 months to permanently — the choice is entirely yours.
Age verification takes place at the point of registration at fd99. To ensure responsible gaming, no one under 18 is permitted to open an account — this is enforced through our KYC process.
At regular intervals during play, fd99 sends a Reality Check — a summary showing how long you've been playing and your net wins or losses, helping you stay aware.
Responsible gaming means enjoying gaming as a healthy form of entertainment — where you always make your own choices, free from pressure or addiction. At fd99, responsible gaming isn't just a policy; it's the foundation of everything we do.
When gaming stops being fun and starts causing anxiety, or when you feel a compulsion to keep playing just to win back what you've lost — that's when a problem has begun. fd99's responsible gaming framework helps you recognise these moments and deal with them head-on.
Online gaming is growing rapidly in Bangladesh, and with it comes an increased risk of problem gambling. fd99 believes that a truly responsible platform does more than provide a service — it actively works to support the well-being of its users.
Keep in mind: All responsible gaming tools at fd99 are free and easy to access from your account settings. Our support team is also always on hand to help.
At fd99, responsible gaming is guided by a set of core principles that are reflected at every level of how we operate the platform:
Important: Responsible gaming is no guarantee of winning. Gaming is always for entertainment — not as a source of income. Being mentally prepared to accept losses is an essential part of playing responsibly.
A key part of responsible gaming at fd99 is staying aware of your own gaming behaviour. Take a look at the scale below and think about where you currently stand:
Most people stay in the first two stages and enjoy responsible gaming on fd99. If you feel you may be in the third or fourth stage, please use our protection tools and support services.
As part of responsible gaming at fd99, we want you to recognise the warning signs in yourself or someone you care about. If any of these appear, it's important to act without delay:
Please note: Experiencing these signs doesn't mean you're weak. They are indicators of a mental health issue — and with the right support, they can absolutely be overcome. The responsible gaming support team at fd99 is here for you.
We've built several practical tools at fd99 to make responsible gaming easier. You can activate any of them at any time from your account settings:
It can be difficult to know how to handle a situation when a family member or friend is struggling with problem gaming. As part of responsible gaming at fd99, we want to support families too.
Child Protection: If there are minors in your home, use parental control software on your devices. Keep a strong password on your fd99 account and ensure your login details are out of reach of children.
Reach out to us for responsible gaming support at fd99. Our team is always ready to assist:
Problem gambling is a mental health issue — not something to be ashamed of. Seeking help is the bravest step you can take. fd99's commitment to responsible gaming means we will always be here for you.
Please note: Asking for help is a sign of strength, not weakness. fd99 is your trusted partner — in gaming and on the path to staying well.
Every protection tool at fd99 is straightforward to use. Just a few clicks in your account settings and you're set.
Account Settings → Responsible Gaming → Deposit Limit. Choose daily, weekly, or monthly, then enter an amount. Reducing your limit takes effect immediately; increases require a 7-day waiting period.
Account Settings → Session Limit. Choose anywhere from 30 minutes to 8 hours. You'll get a notification 5 minutes before time is up, and you'll be logged out automatically when the session ends.
Account Settings → Take a Break. Select your preferred duration. During this period, you won't be able to log in or make deposits. Your account will reactivate automatically once the period ends.
Account Settings → Self-Exclusion. This is the most effective step you can take. Once activated, it cannot be cancelled before the period ends. You can also request immediate activation through live chat.
Account Settings → Reality Check. A popup will appear every 30, 60, or 90 minutes with a summary of how long you've been playing and your net wins or losses.
Account Settings → Loss Limit. Once you reach the set amount, betting will stop automatically. You won't be able to play again until the next day or the following week.
Here are answers to the most frequently asked questions about responsible gaming at fd99.
Use our protection tools, set a budget, and keep gaming what it should be — entertainment. Join fd99 today.